COMPREC™ is a powerful Multichannel Digital Call Recording System that offers unparalleled flexibility and numerous features aimed at satisfying enterprise-wide recording requirements.

COMPREC™ utilises the newest digital technologies to provide its users with novel and efficient solutions for telephone and doradio communication recording. General product description & specifications

It employs the most advanced technologies: programmable FPGA ICs (designed in-house) and the latest generation of digital signal processors (DSP) enabling real-time implementation of advanced sound compression algorithms and signalling processing algorithms, e.g. DTMF, FSK, Select V, etc.

It features an open architecture, which greatly simplifies its configuration and maintenance.
Moreover, such architecture makes adding new features and technologies just a matter of fitting additional modules. COMPREC™ has been designed to operate both as a standalone unit as well as a network element building up an advanced, enterprise-wide recording platform. Modular design and full scalability make our system extremely flexible and future-proof.

COMPREC™ system has been officially certified by the Polish Ministry of Telecommunications (Homologation Certificate No 721/2000 issued on 24-07-2000). Our systems have gained positive opinion of special service units. Owing to their reliability and vast technical possibilities, they became a de facto standard in public safety institutions like: police, crisis management centres, fire brigades, medical services, border guard, military as well as in international finance institutions and trade companies. Our products are commonly used by telecommunication operators and state penitentiary. We deliver advanced solutions for big business, mainly power, gas, mining and steel industries.

SYSTEM SPECIFICATIONS

System characteristics:

• Up to several hundred channels recording - both analogue and digital trunk (32 or 120 per recording module)
• Recording capacity beyond 5000 hrs
• Audio-monitoring of current calls
• All calls are encrypted and saved locally in a non-standard format
• Compression/Non-compression recording choice
• Automatic recording level control
• Recording triggers: off-hook (the Key), signal level increase (VOX), ISDN protocol, local manual, remote manual, CSTA, etc.
• Software configuration of line parameters and recording on/off time offset
• System-detached lines recording
• Automatic delete of the oldest files upon available memory fill-up
• Optional unique save format designed for each client
• Extremely efficient compression level preserving high quality of recorded audio
• Local and network playback of any acoustic channel without interrupting the recording process
• Playback, pause and fast forward/backward of recorded audio
• Ability to operate in a LAN/WAN environment
• Multilevel security – several data access levels with fully configurable rights system
• Acoustic channels recording with full date and time stamping
• Advanced call management & search system ensures instant access to any recorded data.
• There are several data filtering criteria: date, duration time, added note subject, telephone number, etc. All criteria can be combined creating a powerful and precise search system.
• Remote recording process control (remote record on/off, remote playback start/stop) and files tagging.
• Ability to add text notes to each recorded call.
• Registering call direction both for analogue and digital lines.
• Numbers identification for ISDN (2B+D and 30B+D) lines.
• Numbers identification for analogue lines (FSK, Pulse, DTMF).
• Automatic local or network backup – information ca be stored on popular media, e.g. MO disc, hard disc, etc.
• Archiving on demand using CD-R, DVD, streamer, hard disc, diskette, tape recorder, System can be equipped with interfaces for different system phones and telephone exchanges (digital and analogue).
• Option to record calls from cellular phones.
• Integration with leading PBX brands.
• Support for radio and digital telephones of different types.
• Option to identify radio signals in Select V standard.
• Remote monitoring of Recording Unit status - Malfunction status signalling.
• Remote control and service using LAN or Internet network.
• Ring detection function for analogue lines.
• Answering machine function for analogue lines.
• VoIP (Voice over IP) calls recording option.
• API function for acquiring and sending information to database and remote system operation.
• FaxView Function – FaxView software module enables recording of fax communication as sound files. Such files are then converted to graphics format allowing the user to view, resize and print faxes.

Recording sources, recording triggers, PBX integration
Due to its flexibility and a number of advanced features, Comprec(TM) Call Recording System can be tailored to any recording need....

RECORDING SOURCE

Comprec™  can record

• Analogue lines
• ISDN BRI 2B+D lines (S0-Ports)
• ISDN BRI 2B+D lines (U interface) 
• ISDN PRI 30B+D lines (E1)
• System phones (Coral, Nortel, Lucent, Ericsson, Alcatel, Siemens, etc.) Radiotelephones
• Fax communications
• PBX integration

Comprec™  can be integrated with the following PBX brands:

• Ericsson
• Tadiran/Coral
• Alcatel
• Lucent
• Slican

Recording triggers Recording triggers:

• Off-hook (lifting a handset)
• VOX (Signal level increase)
• ISDN protocol
• Local manual
• Remote manual (through LAN, using a software terminal)
• CSTA
• TAPI
• PBX control

Download General Product Description Brochure in PDF format